* We currently do not ship to CANADA or any other countries besides the U.S.

U.S ORDERS:

PROCESSING TIME:

Due to the impact of COVID-19, shipping carriers are not able to guarantee delivery date this time. Please note the shipping fees will not be refunded if your order does not arrive in estimated delivery window.

 

*Orders placed after 12:00 noon (Eastern Time) and on weekends and holidays are processed within 1-2 business days. 

Available shipping options:

(Please use the shipping calculator for accurate delivery time and costs. Times may vary depending on the delivery address.)

  • FREE upgrade USPS Priority Mail 3-5 Business Day on orders over $95 (or $13.95 for orders under $95)                     
  • FedEx 1-Day: typically by 10:30 am (1 business day transit)                

*Orders for $300 or more will require a signature upon delivery.

    *Shipping charges are non-refundable

    SHIPPING ERRORS: 

    We are not liable for lost, held, misdelivery errors, due to incorrect shipping addresses. It's important to have an accurate and reliable email address so we can send order confirmations to confirm the purchase, and for you to review its full details.

     LOST PACKAGE: 

    We are not responsible for any lost packages. However, if you believe the package is completely lost after tracking, please contact the Postal carrier and let us know what has been stated by the carrier. You can go online and file a claim directly using the tracking #.

    It usually takes up to 21 days for the carrier to trace/investigate lost packages, and we advise customers to wait another 10 days after filing the claim. If the carrier found the package, we will try our very best to process it and ship it out, but it will require you to pay for the shipping charge on the second round of re-delivery.