*PLEASE NOTE DUE TO EXTREMELY HIGH VOLUME OF SHARK TANK SUCCESSFUL EPISODE and HOLIDAYS, WE WOULD LIKE TO INFORM YOU THE ORDERS WILL BE DELAYED IN PROCESSING/FULFILLMENT FROM 3- 5 BUSINESS DAYS. OF COURSE WE WILL TRY OUR BEST TO FULFILL ORDERS AS QUICKLY AS POSSIBLE. WE APPRECIATE FOR YOUR KIND BUSINESS AND SUPPORT IN ADVANCE!

* We currently do not ship to CANADA or any other countries besides U.S.

HOLIDAY SHIPPING SCHEDULE: 

  • 12/10/18 = Last day for APO, FPO, DPO (order should be placed before 12 noon Pacific Time)
  • 12/18/28 = Last day to order for arrival before Christmas (order should be placed before 12 noon Pacific Time)
  • 12/20/18= Last day for expedited shipping (FedEx 2 Day or Overnight) *Order must be placed before 12 noon PST

U.S. ORDERS:

Available shipping options:

(Please use shipping calculator for accurate delivery time and costs. Times may vary depending
on the delivery address.)

  • USPS (Postal Services): Priority Mail (2-3 Business Days) - Free 
  • FedEx Priority Overnight: Delivery by 10:30 am
  • FedEx Standard Overnight: Delivery by 3:00 pm - 4:30 pm 
  • FedEx 2-DAY: Delivery by 4:30 pm

*Please note all shipping charges are non-refundable

 PROCESSING TIME:

*Overnight and Two-Day Shipping orders placed Monday through Friday before 12 noon PST, we always try our best to process the same day.

*Orders placed after 12:00 noon PST and on weekends and holidays are processed the following business day.

 

SHIPPING ERRORS: 

We are not liable for lost, held, mis delivery errors, due to incorrect shipping addresses. It's important to have an accurate and reliable email address so we can send order confirmations to confirm the purchase, and for you to review its full details.

 

LOST PACKAGE: 

We are not responsible for any lost packages. However,if you believe the package is completely lost after tracking, please contact the Postal carrier and let us know what has been stated by the carrier. You can go online and file a claim directly using the tracking #.

It usually takes up to 21 days for carrier to trace/investigate lost packages, and we advise customers to wait another 10 days after filing the claim. If carrier found the package, we will try our very best to process it and ship it out but it will require to pay for shipping charge on the second round of re-delivery.