Gift Card

U.S. Orders Return:

*Processing Time for Refund/Exchange: 3-5 business days. In some cases, your bank may require additional processing time; resulting in a delay to your refunds.

Butter Cloth accepts returns or exchanges of unworn - (try on is OK), unwashed, undamaged or defective merchandise (with all packaging components) within 30 days. Black  Hang Tag must be attached on shirt.

FINAL SALE items: NO REFUND / EXCHANGE

Any applicable refunds will be applied to original form of payment. We will issue USPS Prepaid Label for you to send shirt (s) back when all conditions above are met.

 *For Return/Exchange within U.S: 

1. Email:support@buttercloth.com

2. Provide Order # located on packing list 

3. We will issue prepaid label to send shirt (s) back for refund/exchange if all return/conditions are met. We reserve the rights to send shirt (s) back if conditions are not met. 

4. If it's an exchange, we will ship out the new requested exchange shirt when we receive the return merchandise. 

*Please note we can only reserve the exchange shirt (s) for 14 days and after this time frame passes, shirt (s) will automatically be put back in stock.                       

*Note:  If second round of exchange doesn't work out, client is required to cover shipping cost to send shirt (s) back to us for "refund". We do not process any exchange beyond the second round.